Follow-up text
message generator
Generate ready-to-use text messages for every stage of the customer lifecycle. From estimates to reviews, copy, paste, and send.
Your business details
Fill in your info and we'll generate six follow-up text templates instantly.
Estimate follow-up
Best for: 2 to 4 hours after giving an estimate. Keeps you top of mind without being pushy.
Appointment reminder
Best for: the day before a scheduled appointment. Reduces no-shows.
Job completion check-in
Best for: 24 hours after completing a job. Shows you care about quality.
Review request
Best for: 3 to 5 days after the job. Replace the placeholder with your actual Google review link.
Seasonal maintenance reminder
Best for: start of a new season. Trade-specific maintenance prompts that drive repeat business.
Past customer re-engagement
Best for: 6 to 12 months after the last job. A friendly check-in that generates repeat business.
Want Turnkey Dispatch to send these automatically at the right time?
Our AI sends follow-up texts at the perfect moment in the customer lifecycle. No manual work, no missed opportunities, no forgotten follow-ups.
See how it worksWhy follow-up texts matter
Estimates go cold fast
A homeowner who got three estimates picks the contractor who followed up first. A simple text 2 hours later puts you at the top of the list.
No-shows kill your schedule
A day-before reminder text reduces appointment no-shows by up to 40%. That is money you would have driven to for nothing.
Reviews build your pipeline
Contractors who ask for reviews within a week of service get 3x more Google reviews than those who don't. Reviews drive your next 10 customers.
Past customers are your cheapest leads
Re-engaging a past customer costs nothing compared to acquiring a new one. A check-in text every 6 months keeps you in their phone for the next job.
How to use these templates
Copy each template and save it in your phone's notes app or text shortcuts for quick access.
Paste them as canned responses in your CRM, ServiceTitan, Housecall Pro, or Jobber.
Replace the customer name and service type for each job. The rest stays the same.
For the review request, paste your actual Google Business Profile review link before sending.
Or let Turnkey Dispatch handle it all automatically so you never forget a follow-up again.
fewer no-shows when you send an appointment reminder text the day before
more Google reviews when you ask within a week of completing the job
cost to use. Generate as many templates as you want. No account required.
More free tools for contractors
Frequently asked questions
How soon should I follow up after giving an estimate? +
Send your follow-up text 2 to 4 hours after the estimate visit. This is long enough that you're not being pushy, but soon enough that you're still fresh in the homeowner's mind. If they got multiple estimates, being the first to follow up gives you a serious edge.
Do follow-up texts actually help contractors get more jobs? +
Yes. Studies show that businesses that follow up within an hour are 7x more likely to close the deal. For contractors specifically, the combination of a follow-up text after the estimate plus a review request after the job can increase close rates by 20% or more.
How many text segments does a follow-up message use? +
A standard SMS message is 160 characters. If your message is longer, it gets split into multiple segments. Each segment counts as a separate text on your phone bill. This tool shows you the character count and segment count for each template so you can keep costs predictable.
Can I automate these follow-up texts? +
Yes. Services like Turnkey Dispatch can send these follow-up texts automatically at the right time in the customer lifecycle. After an estimate, before an appointment, after a job, and even seasonal maintenance reminders. You set it up once and the AI handles the timing.
Is this tool really free? +
Yes. No account, no email, no catch. The templates generate right in your browser and nothing is sent to our servers. Use it as many times as you want for as many customers as you need.